PhotoBox Group Appoints eBay’s Jody Ford as Group CEO
London, 18 May 2016 – PhotoBox Group (“the Group”), Europe’s leading digital consumer...Read More ›
We were born out of the belief that internet would be the best platform to give customers the ability to create something that would feel, and be, personal to them. With this in mind, our vision has never been to compete head-to-head with the high street, but to leverage internet’s potential to give our customers more freedom.
I found PhotoBox around 7 years ago when I started to get more into photography. From the start I have always received fab customer service and quality products. In my eyes the measure of a company is not that they never get anything wrong, but when they do get it wrong the way they deal with it wonderfully, this is one of their greatest strengths.
My favourite product must be photo books, I really love to do a yearly photo book with PhotoBox so we get all those fabulous memories printed and can get them out to look at them when we like. Thank you PhotoBox!
As this was going to be a holiday of a lifetime, I wanted to make sure I was doing the right thing. So I tentatively started out with a small photo book of a family event and was blown away with the quality. Since then I have ordered a photo book after every holiday I’ve been on and the quality has never diminished.
I also now create a photo book each year for each of my nephews to show them growing up, it’s become a bit of a birthday ritual now. On the rare occasion I have had an issue with an order I have found that the customer service I have received has been excellent and PhotoBox has always managed to solve the problem quickly and without a fuss.
A friend who is also an avid photographer told me about PhotoBox years ago and that was the beginning of a lot of orders! My favourite product is the canvases, which now adorn walls all over our house and have also been made to give as presents. The obsession with canvases has been passed on to my daughter now too, who also loves taking photos and was so proud when I printed one of her pictures onto a canvas for her – it has pride of place on her bedroom wall. All the canvases tell a story of a holiday, a special place or event and make a great lasting memory which we see every day.